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AdminReporting & analytics

The Reporting sidebar group is the data side of SkilSure. It splits into three jobs: review work (submissions queue), read dashboards (pre-built analytics), and build & export reports (custom reports, gap analysis, batch export).

Content Submissions — the review queue

Every piece of work a user submits lands here. It's where reviewers, mentors, and admins triage and approve.

Content Submissions page with filters for program, cycle, user, and date range, plus a table of submissions with status badges.Content Submissions. Filter by program, cycle, user, or date range; status badges show what's In Progress, Submitted, or Completed.

  • Filters at the top scope the table — useful when you only care about the current cycle.
  • The table shows User, Content, Version, Type (Quiz, Static Content, Form, etc.), Program, Cycle, Status, and Active flag.
  • Click a row to open the submission, review it, and approve, reject, or return it for revision.

Pre-built analytics dashboards

Five domain dashboards under Reporting give you ready-to-read views — no setup required.

Enrollment Analytics dashboard with KPI tiles for total enrollments, new, in progress, incomplete, overdue, submitted, completed, and avg completion.Enrollment Analytics — KPI tiles plus charts for status distribution and enrollments over time.

  • Enrollment Analytics — totals, status mix (New / In Progress / Incomplete / Overdue / Submitted / Completed), completion rate, and enrollments over time.
  • Quiz Analytics — attempt counts, pass rates, score distribution.
  • Competency Analytics — how users are performing against the competencies the program maps to.
  • eLearning Analytics — engagement with SCORM and other eLearning content.
  • Activities Analytics — volume and approval status for Activity-type submissions (e.g. CPD activities).

All five share the same filter pattern at the top: Program, Cycle, and a date range. The Date Field selector on Enrollment Analytics lets you choose whether the date range applies to enrollment date, completion date, or deadline.

Report Builder — custom reports

When the pre-built dashboards aren't enough, build your own.

Reports list page with a single report named test, showing data source, columns, created by, active, and last modified.Reports list. Each report stores a name, data source, column selection, and active flag.

Create Report form with Data Source dropdown open showing Members, Program Enrollments, Learning Goals, Quiz Attempts, CPD Activities, Competency Ratings, Practice Standards.Create Report — pick a Data Source first. Each source brings its own column set you can choose from.

The available data sources cover most reporting needs:

  • Members — user records and profile data.
  • Program Enrollments — every enrollment with its status and dates.
  • Learning Goals — competency goals set by or for users.
  • Quiz Attempts — individual attempts and scores.
  • CPD Activities — continuing professional development activity submissions.
  • Competency Ratings — competency scores from rating steps.
  • Practice Standards — practice-standard data.
  • Content Submissions — every submission record.
  1. Click New Report on the Reports list.
  2. Name the report and pick a Data Source.
  3. Choose which columns to include.
  4. Save. The report becomes available for viewing and export.

Standards Gap Analysis

A focused view that compares Practice Standards against what users have actually covered.

Standards Gap Analysis page with member and cycle filters, KPI tiles for total standards, covered, gaps, and coverage percentage.Standards Gap Analysis. Total Standards, Covered, Gaps, and Coverage % at the top; a per-standard breakdown below.

  • Filter by Member and Cycle.
  • The KPI strip shows total standards, how many are covered by the user's program activity, how many are gaps, and overall coverage.
  • The table below itemises each standard with its code, total goals, and members it applies to.
  • Export CSV for sharing or audit.

Prerequisite

This view depends on Practice Standards being defined under Competencies → Practice Standards. Without standards, the page shows zero coverage.

Logs

An audit trail across three log types — useful for support, security review, and onboarding troubleshooting.

Authentication Logs page with sub-nav showing Authentication Logs, Activity Log, and User Import Logs, and a table of login events.Logs → Authentication Logs. The left rail switches between Authentication, Activity, and User Import logs.

  • Authentication Logs — every successful and failed sign-in, with user, IP, user agent, and event type.
  • Activity Log — record of admin actions across the tenant.
  • User Import Logs — outcomes of bulk user imports.

Completed Program Auto-selection & Export

Batch-pick a random or rule-based sample of completed enrollments and export them — typically used for compliance audits and randomised reviews.

Completed Program Auto-selection and Export form with fields for Program, Steps, Roles, Number of Users, Date Criteria.Completed Program Auto-selection. Define the selection criteria; SkilSure picks the matching set and exports it.

  1. Pick the Program and (optionally) specific Step(s) to scope the selection.
  2. Choose which Roles should be considered.
  3. Enter Number of Users (up to 1,000).
  4. Pick the Date Criteria — cycle start, cycle deadline, or enrollment completion — and a date range.
  5. Optionally toggle Skip in-progress content submissions to keep the export clean.
  6. Save the selection and trigger the export.